Has anyone found CE that measurably improves EHR data accuracy and document indexing for medical secretaries? We migrated to Epic in April, and I’m building a 6-hour Q2 plan focused on scanning QA, release-of-information workflows, and chart correction policies — looking for courses with practical audits and pre/post error-rate tracking (AHIMA, AAPC, or other), plus any coverage of recent information-blocking and retention updates.
I’ve had the best results in Epic by pairing AHIMA’s Data Integrity CE with a pre/post ‘blind re-index’ — build a Reporting Workbench list of last week’s scanned docs, have staff re-index 20 charts before and after, and track misfile and wrong-encounter links; we dropped from 7% to 3% in three weeks. Do you have Chart Correction logs turned on to validate the dip during your 6‑hour Q2 plan?
Quick example: we cut indexing errors about 20% by pairing AHIMA’s Data Quality Management bundle (Career Advancement | The American Health Information Management Association (AHIMA)) with a weekly 10‑record “gold set” audit — same scanned docs each run, scored by patient, encounter, and document type using Epic’s Chart Correction log for pre/post. For your 6‑hour Q2 plan, kick off with a 30‑minute baseline on the gold set, do the CE content, then rerun the same set at the end to capture lift; small caveat: freeze the gold set so no one “fixes” it mid‑week. If ROI workflows are a pain point since the April move to Epic, swapping one hour for AHIMA’s ROI Essentials gave our clerks concrete den.