How do you keep a child’s preferred name and new allergies synced from the portal to the EHR, labels, and text reminders the same day? We’re on Epic; I double-check demographics, pronouns, and allergy lists at check-in and during a 2:30 p.m. callback window so kids hear their chosen name at the desk, but late portal edits after school pickup sometimes miss labels and recall lists. If a parent reports urgent or serious symptoms, I route them to a licensed nurse or advise urgent care/911.